Only subscribers on the Supplier Plus plan can access this feature

Supplier scorecards allow organizations to evaluate suppliers based on key performance, risk, and sustainability criteria.

Once a scorecard has been created within the Supplier Scorecards submodule, it can be applied to a supplier for assessment via the suppliers record page.

πŸ“Œ Tips

The scoring process is the same for the Performance, Risk, and Sustainability scorecard tabs, but the Risk tab uses a reverse scoring mechanism where 0 = Low Risk and 5 = High Risk, unlike other scorecards where 0 = Lowest Score and 5 = Highest Score.

When to Use This Feature

βœ… When assessing a supplier against any criteria, including performance, risk, or sustainability.

βœ… When ensuring suppliers meet internal evaluation standards.

βœ… When maintaining historical supplier performance records.

Step-by-Step Guide

Applying a Supplier Scorecard

1. Navigate to Supplier Management

  • Open the Supplier Management section from the main menu.

2. Click on Suppliers

  • Select Suppliers to access the list of all supplier records.

3. Choose a Supplier from the List

  • Click on the supplier’s name to open their profile.

4. Click on the Scorecards Tab

  • Inside the supplier’s profile, select the Scorecards tab.

5. Click on Apply New Scorecard

  • This allows you to assign a new scorecard to the supplier.

6. Open the 'Scorecard Title' Dropdown

  • Click on the Scorecard Title dropdown to see available scorecards.

7. Select an Already Created Scorecard

  • Choose the relevant scorecard from the dropdown list.

Scoring a Supplier

8. Assign a Score Between 0-5 for Each Criteria

  • Each scorecard contains multiple criteria that require a score.

  • Standard Scoring: 0 = Lowest Score, 5 = Highest Score.

  • Risk Scoring: 0 = Low Risk, 5 = High Risk (reversed scoring mechanism for Risk tab only).

9. Pick a Score from the Dropdown

  • Select a score from 0-5 for each individual criterion.

  • The weighted score percentage for each category can be found above the list of criteria.

πŸ’‘ Tip: When applying a scorecard under the Risk tab, remember that the scoring is reversed: 0 = Low Risk, 5 = High Risk.

10. Ensure All Criteria Have a Score

  • Make sure that every item under the selected scorecard has been scored.

11. Add Comments (Optional)

  • You can leave comments for each criterion to explain the reasoning behind your score.

  • Comments help provide context for other users reviewing the scorecard.

12. Click on Save

  • Click Save to finalize and apply the scorecard to the supplier.

Viewing and Managing Scorecard Results

13. View Applied Scorecard Results

  • The applied scorecard will appear under the Scorecard, Risk, Performance, or Sustainability tabs.

  • The weighted score percentage will be displayed under the Score (%) column.

  • Click the eye icon to view detailed results, including scores given by different users and weighted scores per criterion.

πŸ’‘ Tip: You can search for and view historical scores by using the Scorecard Name dropdown above the table.

14. Edit Score & Comments

  • If required, only the scorer can edit the score and comments assigned to criteria by clicking the pencil icon.

Key Considerations & Best Practices

βœ… Use Scorecards for Structured Evaluations – Scorecards help standardize the evaluation process for all suppliers.

βœ… Ensure Accuracy in Scoring – Double-check all scores before saving, as they cannot be changed later.

βœ… Track Supplier Performance Over Time – Use historical scores to assess trends in supplier performance, risk, and sustainability.

βœ… Add Comments for Context – Providing comments allows other users to understand the reasoning behind given scores.

βœ… Remember Risk Tab Scoring – Unlike other scorecards, the Risk tab uses a reversed scoring system (0 = Low Risk, 5 = High Risk).

Additional Resources

πŸ“Œ Related User Guides:

πŸ“Œ Need Further Help?
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