If your organisation uses Microsoft 365 or Microsoft Entra ID (Azure AD), you can sign in to oboloo with your Microsoft account instead of an oboloo password. Your organisation's Microsoft security policies, such as multi-factor authentication, apply as usual.

Before you start

You need an oboloo user whose email address matches your Microsoft account, and that user must be active. oboloo doesn't create users from Microsoft accounts. If you haven't been added yet, ask your administrator: see Add a New User.

Sign in with Microsoft

Go to your organisation's login page

Open your organisation's oboloo address in your browser.

Click Sign in with Microsoft

It's at the bottom of the login page. You're taken to Microsoft's sign-in page.

Choose your Microsoft account

Pick your work account from the list. If it isn't there, click Use another account and sign in with your Microsoft email and password.

Approve the sign-in if Microsoft asks

Depending on your organisation's policies, you may need to approve it in the Microsoft Authenticator app, for example by entering the number shown on screen. If you can't, contact your IT team.

Start working in oboloo

You're returned to oboloo and signed in. You don't need an oboloo verification code.

What happens next

  • Your sessions: SSO sign-ins appear in Profile > Security > Recent Sessions with the sign-in method Windows Single Sign-On.

  • Automatic sign-out after 48 hours: you're signed out of oboloo 48 hours after you signed in. Click Sign in with Microsoft again to continue.

  • Logging out: clicking Logout in oboloo doesn't sign you out of Microsoft. On a shared computer, sign out of your Microsoft account as well.

Troubleshooting

I see "The user is not found in the system. Please contact the administrator."

There's no oboloo user with your Microsoft email address. Check you chose the right Microsoft account. If you did, ask your administrator to add you, using exactly the same email address.

I can't complete Microsoft's multi-factor step

This step is controlled by your organisation, not oboloo. Contact your IT team to set up or reset Microsoft Authenticator.

I think someone else signed in with my Microsoft account

Change your Microsoft password with your IT team, then go to Profile > Security, click This wasn't me and choose Sign out all sessions. See Manage Active Sessions & New Device Sign-In Notifications.

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📌 Need Further Help?
If you need further assistance, please contact your internal platform administrator for support. Otherwise please reach out to oboloo's support team. If you are unable to view the above area in the oboloo platform, please check your user permissions and access rights.