oboloo automatically tells you when suppliers respond, when scoring is assigned, due or complete, and when suppliers message you. It also emails your suppliers about invitations, deadlines and changes to the activity. These notifications can't be switched off, but you can mute chat notifications for a conversation.
Need a reminder oboloo doesn't send? Create a Custom Sourcing Notification.
Notifications your team receives
Sent in-app and by email.
Notification | Sent when | Sent to |
Supplier has responded | A supplier submits their response | The activity creator and Sourcing Owners |
You have been assigned to score supplier responses | You're assigned as a scorer in Scoring Management | The scorer |
Scoring Deadline Tomorrow | The day before a scorer's submission due date | The scorer |
Scorer Notification | A scorer submits their scores | The activity creator and Sourcing Owners |
Scoring Reopened – Review & Resubmit | You click Reopen Scoring for a scorer | The scorer |
Sourcing Activity Cancelled | The activity is cancelled | The activity creator and Sourcing Owners |
[Supplier] sent you a new message about [activity] | A supplier's chat message is unread for 10 minutes | Internal users in that conversation, unless muted |
Emails your suppliers receive
Notification | Sent when | Sent to |
Invitation | The activity is sent, or a supplier is invited later. Includes the access code and portal link | Each invited supplier contact |
Opening reminder | 24 hours before the activity opens, if it was created at least a day earlier | Invited supplier contacts |
Closing reminder | 24 hours before the activity closes, if it's been open at least a day | Invited supplier contacts |
Submission confirmation | A supplier submits their response | All of that supplier's invited contacts |
Reopen invitation | The activity is reopened, with the information you entered | Suppliers selected for the reopened activity |
Activity closed | The activity is reopened without them | Previously invited suppliers who weren't selected |
Cancellation | The activity is cancelled, with the reason | Every invited supplier contact |
New chat message | Your message is unread by the supplier for 10 minutes | The supplier's invited contacts, unless muted |
Mute chat notifications
Open the conversation
On the activity, go to the Chat tab and select the supplier conversation.
Mute it
Open the menu (three dots) and select Mute Notifications. Select Unmute Notifications to turn them back on. You need edit rights on the activity.
Common questions
My scorers weren't told about a reopened activity
Reopening doesn't notify scorers. Click Reopen Scoring for each scorer on the Scoring Management tab.
A supplier didn't get the 24-hour opening reminder
It's only sent if the activity was created at least 24 hours before it opens.
Who gets the "Supplier has responded" notification?
The person who created the activity gets it in-app and by email. Sourcing Owners get it by email.
Where can I see past notifications?
Click the bell icon, check the activity's Overview tab, or open My Profile > Notifications.
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If you need further assistance, please contact your internal platform administrator for support. Otherwise please reach out to oboloo's support team. If you are unable to view the above area in the oboloo platform, please check your user permissions and access rights.