Cancel a sourcing activity when it's no longer needed, for example because the project has been dropped. Suppliers are told straight away and can no longer respond.
Before you start
Cancel the activity
Open the activity
Go to Sourcing > eSourcing and click the activity. Use Search or the filters to find it.
Click Cancel
Cancel is on the activity's summary panel, next to Award Supplier and Reopen/Edit. The Cancel Sourcing Activity? window opens.
Give a reason
Complete Please explain why you are cancelling this activity?. It's required, and it's included in the cancellation email to suppliers, so write it for them.
Click Confirm
The activity's status changes to Cancelled.
What happens next
Suppliers are emailed: every invited supplier contact gets a cancellation email with your reason, and can no longer respond. If they log in, they see This activity has been Cancelled and can only view it.
Your team is told: the activity's creator gets an in-app notification and an email, and its Sourcing Owners get an email, each including the reason.
The record is kept: a banner says who cancelled it and shows the Cancellation Reason. Responses, documents and messages received before cancelling stay on the activity for reference.
Troubleshooting
I can't see the Cancel button
The activity is already awarded or cancelled, or you don't have edit access to it (for example, it's restricted to its Sourcing Owners). Demo records can't be cancelled.
Confirm doesn't do anything
Enter a reason in Please explain why you are cancelling this activity?. It's required.
I cancelled the wrong activity
A cancelled activity can't be restored or reopened. Create a new activity and invite the suppliers again. See Create a New Sourcing Activity (End-to-End Guide).
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If you need further assistance, please contact your internal platform administrator for support. Otherwise please reach out to oboloo's support team. If you are unable to view the above area in the oboloo platform, please check your user permissions and access rights.