The Change Log is the audit trail of a supplier record: every change to its fields, who made it and when. Use it to check what changed on a supplier and who changed it.

Before you start

Anyone who can open the supplier can see its Change Log. Opening an entry to see exactly which fields changed needs the Supplier Plus plan.

View the changes

Open the supplier

Go to Supplier Management > Suppliers and click the supplier's name.

Open the Change Log tab

Each row is one change, with the Name of the person who made it and the Change Date.

Narrow the list

Use Filter Log By Tab to show changes made on one tab of the record, such as Contact Info or Documents, or type in Search.

Open an entry

Click a row to expand it. Changes are grouped by tab (Tab: …) and each field shows Changed from the old value to the new one.

What happens next

  • Every edit is logged automatically: there's nothing to switch on, and entries can't be edited or deleted.

  • Use it as an audit trail: for example, to check who changed a supplier's payment terms or address and when.

💡 Note: The Change Log shows what was changed on the record. To see what was done around it, such as notes, emails, calls, meetings, tasks and system notifications, use the Latest Activity tab. See Latest Activity – Logging Notes, Calls, Meetings and Tasks.

Troubleshooting

An upgrade window opened when I clicked an entry

Opening entries needs the Supplier Plus plan. You can still see who made each change and when. See What's Included on the Free Plan and Plus Plans.

I can't filter by user

The only filter is Filter Log By Tab. Type the person's name in Search instead.

I can't find an approval decision

Approval requests and decisions are recorded on the Approval Log tab. See Approve or Reject a Supplier.

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📌 Need Further Help?
If you need further assistance, please contact your internal platform administrator for support. Otherwise please reach out to oboloo's support team. If you are unable to view the above area in the oboloo platform, please check your user permissions and access rights.