oboloo automatically warns you before supplier documents expire, tells you when suppliers upload or complete something, and keeps supplier approvals moving. Notifications are sent in-app and by email unless shown otherwise, and can't be switched off.
Need a reminder oboloo doesn't send? Create a Custom Supplier Notification.
Document expiry
Notification | Sent when | Sent to |
Supplier document expiring in 30 days | 30 days before a document's expiry date | Supplier Owners |
Supplier document expiring in 7 days | 7 days before a document's expiry date | Supplier Owners |
Supplier document has expired | Once, after the expiry date of a document that hasn't been approved | Supplier Owners |
Documents and approvals
Notification | Sent when | Sent to |
New Supplier Document Uploaded | A colleague, or the supplier, uploads a document | Supplier Owners |
Document approved | A supplier document is approved | Supplier Owners |
Approval Notification | A supplier is submitted with an approver selected | The approver |
Supplier has been approved successfully | The approver approves the supplier | The supplier's creator |
Rejection Notification | The approver rejects the supplier | The supplier's creator |
Onboarding and scorecards
Notification | Sent when | Sent to |
New Supplier Document Uploaded (onboarding) | A supplier in onboarding uploads a requested document | Supplier Owners (in-app) and the supplier's creator (email) |
Supplier has completed your scorecard | A supplier submits a self-assessment scorecard | The user who sent it |
Supplier removed from onboarding (email) | A user removes the supplier from onboarding | The creator, the Managed By user and Supplier Owners |
Automated document renewals
Only sent if Automatically request replacement supplier documents is switched on in Settings > Automations.
Notification | Sent when | Sent to |
Replacement request (email) | The number of days before expiry you set (30 by default) | The supplier's primary contact |
Follow-up reminder (email) | While the replacement is still awaited, at the intervals you set (up to 3 by default) | The supplier's primary contact |
Automated replacement request needs attention (in-app) | The supplier has no primary contact with an email address | Supplier Owners |
Supplier has not responded to a document replacement request | The last reminder has gone unanswered | Supplier Owners |
Common questions
Why didn't I get an expiry reminder?
You're not listed on the supplier's Supplier Owners tab.
The document has no expiry date, or it's archived.
A replacement for it has already been uploaded and approved, which stops its reminders (the document shows Notifications stopped).
Why didn't the supplier get a replacement request?
Automated renewals must be switched on in Settings > Automations, and the supplier needs a primary contact with an email address.
Can I turn notifications off?
Not individually. Remove yourself from Supplier Owners if you no longer need a supplier's notifications.
Where can I see past notifications?
Click the bell icon, use All Notifications on the Supplier Management home page, or open My Profile > Notifications.
Related articles
Automated Notifications – across all modules
If you need further assistance, please contact your internal platform administrator for support. Otherwise please reach out to oboloo's support team. If you are unable to view the above area in the oboloo platform, please check your user permissions and access rights.