Supplier Owners are the people responsible for a supplier. They receive its notifications, and on a restricted supplier they're the only people (with administrators) who can make changes.

Before you start

Only users who can edit the supplier can add or remove its owners. If the supplier is restricted, only its owners and administrators can. See Record Access – Restricting Individual Records.

Add a supplier owner

Open the supplier

Go to Supplier Management > Suppliers and click the supplier's name.

Open the Supplier Owners tab

Click Add Supplier Owner. The Add New Supplier Owner window opens.

Choose the user

In Select Supplier Owner, choose one user. If they're already an owner, you'll see Owner is already assigned to this supplier.

Click Save

The user is listed on the Supplier Owners tab. Repeat these steps for each extra owner.

Remove a supplier owner

Find the owner

On the Supplier Owners tab, find the person you want to remove.

Click Delete

Click Delete next to their name, then confirm.

📌 Important: Every supplier must have at least one owner. If you try to remove the only owner, you'll see Add another owner before removing this one. To hand a supplier over, add the new owner first, then remove the old one.

What happens next

  • Owners get the supplier's notifications: in oboloo and by email, when documents are about to expire or have expired, when documents are uploaded or approved, when onboarding is submitted, when an automated renewal needs attention, and for the supplier's custom notifications. See Automated Supplier Notifications and Create Custom Supplier Notifications.

  • The creator is an owner from the start: whoever adds a supplier becomes its first owner.

  • Removing an owner doesn't change history: their earlier actions and approvals stay on the record, but they stop receiving its notifications.

💡 Tip: Give each supplier at least two owners. Notifications still reach someone when one is away, and ownership can be handed over in one step.

Troubleshooting

Add Supplier Owner or Delete is greyed out

You can't edit this supplier, or it's restricted and you're not one of its owners or an administrator.

I can't remove an owner

They're the only owner. Add another owner first.

A colleague isn't getting a supplier's notifications

Add them as a Supplier Owner. Custom notifications created before they were added won't reach them; create those again.

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📌 Need Further Help?
If you need further assistance, please contact your internal platform administrator for support. Otherwise please reach out to oboloo's support team. If you are unable to view the above area in the oboloo platform, please check your user permissions and access rights.